Can’t Open a OneNote Notebook on a SkyDrive in the OneNote client

Before my laptop was reimaged, I could open my SkyDrive Office documents list and open a OneNote notebook in the client app on my laptop.  After the reimaging, I get this error:
OneNote SkyDrive Error
Troubleshooting Steps
1. Google the error.  Here’s what Microsoft says:
2. Follow Microsoft’s advice:
  • Internet Explorer: Enable the SharePoint OpenDocuments Class add-on (enabled – no change)
  • Firefox: Enable the Microsoft Office 2010 add-on (enabled – no change)
  • Internet Explorer: Set security settings (set – no change)
  • If the above doesn’t work, then:

Open notebooks from the browser manually

If you use a browser other than Firefox or the 32-bit version of Internet Explorer, if you don’t want to install OneNote 2010, or if you don’t want to change security settings in Internet Explorer, you can open browser-based notebooks without using the add-on.

To do this, you download the notebook’s section to your computer, open it in the OneNote desktop application, and then upload it back to the website. This process is supported on a SharePoint site only, not in Windows Live SkyDrive (see notes below for SkyDrive fix – ny).

  1. On the SharePoint library page, click the Open Menu arrow next to the notebook, click Send To, and then click Download a Copy.
  2. Save the section (.one file) on your computer in a folder that you can easily find, such as Desktop or My Documents.
  3. Double-click the section to open it in the OneNote desktop application. If your version of OneNote is earlier than OneNote 2007 you must install a converter to edit the section.
  4. Edit the section. OneNote saves your changes automatically in the folder where you downloaded the section.
  5. In your browser, go back to the SharePoint library page. In the ribbon, under the Library Tools section, click the Document tab, and then in the New group, click Upload a Document.
  6. Be sure the Add as a new version to existing files checkbox is selected, and then click Browse to locate the section that you just updated.
  7. Double-click the section, and then click OK.

So… I tried that.  I downloaded it, unzipped it, modified it, and closed it.   Instead of uploading it back to my SkyDrive, as above, like Microsoft would have me do to a SharePoint workspace, I clicked File > Share > Web > Work (folder) > Share Notebook.  I clicked No, Thanks in the message box and closed the OneNote, then reopened it, made a minor change, and manually synched it.  Back on my SkyDrive, there it was in all its glory.

A bit of a pain to set it up, but at least it works.  I believe the instructions on Microsoft’s troubleshooting page are for a SharePoint workspace similar task.


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